Terms of Service

Last updated: July 2026

Welcome to Heather Mollenhauer Art. By accessing this website and purchasing artwork, prints, or other products from this website, you agree to the following Terms of Service.

Please read these terms carefully before placing an order.

General Information

This website is operated by Heather Mollenhauer Art.

Throughout the website, the terms “I,” “me,” “my,” and “Heather Mollenhauer Art” refer to the artist and owner of this business.

By visiting this website, browsing products, or making a purchase, you agree to be bound by these Terms of Service, along with the Privacy Policy, Shipping Policy, and Refund & Return Policy.

Artwork & Product Information

Heather Mollenhauer Art creates and sells original artwork, fine art prints, and related products.

Every effort is made to accurately display artwork through photographs, descriptions, dimensions, and product details. However, colours may appear slightly different depending on your device, monitor settings, lighting, and other display conditions.

Original artworks are unique, one-of-a-kind pieces. Due to the handmade nature of artwork, slight variations in texture, colour, and finish are expected and are part of the character of the piece.

Please review all product details carefully before purchasing.

Original Artwork

Each original painting is a unique work of art and cannot be replaced with an identical piece.

By purchasing an original artwork, you are purchasing the physical artwork only. Copyright ownership, reproduction rights, and all intellectual property rights remain with Heather Mollenhauer Art unless otherwise agreed to in writing.

Prints

Prints are produced specifically for each customer and may be made to order.

Because prints are created based on individual customer orders, they cannot be returned or exchanged due to a change of mind, incorrect size selection, or personal preference. Please review all product information carefully before purchasing.

Copyright & Intellectual Property

All artwork, photographs, videos, written content, designs, logos, and other materials displayed on this website are the intellectual property of Heather Mollenhauer Art unless otherwise stated.

Purchasing artwork or prints does not grant permission to reproduce, copy, distribute, modify, sell, or create derivative works from the artwork.

Any use of artwork images, designs, or creative content for commercial or personal reproduction purposes requires prior written permission from Heather Mollenhauer Art.

Orders & Payments

By placing an order through this website, you agree that:

• All information provided during checkout is accurate and complete.

• You are authorized to use the payment method provided.

• You understand and agree to the product descriptions, pricing, and policies before completing your purchase.

Heather Mollenhauer Art reserves the right to refuse or cancel an order if there are errors in pricing, product information, suspected fraudulent activity, or other circumstances requiring review.

Pricing

All prices are listed in Canadian dollars unless otherwise stated.

Prices and availability of artwork may change at any time without notice. Changes will not affect orders that have already been confirmed.

Shipping & Delivery

Shipping information, processing times, and delivery details are outlined in the Shipping Policy.

Heather Mollenhauer Art is not responsible for delays caused by shipping carriers, incorrect addresses provided by customers, customs delays, or circumstances outside of reasonable control.

Customers are responsible for providing accurate shipping information at checkout.

Returns, Refunds & Exchanges

Due to the unique nature of original artwork and made-to-order prints, all sales are final unless an item arrives damaged or defective.

Please review the Refund & Return Policy for complete details.

Local Pickup

Some artwork may be available for local pickup.

Pickup details, timing, and arrangements will be communicated after purchase. Customers must wait for confirmation that artwork is ready before arriving for pickup.

Website Use

You agree not to use this website or its content for unlawful purposes or in a way that may damage, disable, or interfere with the operation of the website.

Third-Party Services

This website uses third-party services, including Shopify, payment processors, shipping providers, and analytics services, to operate the store and provide services to customers.

These third-party providers have their own terms and privacy policies that govern their services.

Limitation of Liability

Heather Mollenhauer Art makes every effort to provide accurate information and a positive customer experience. However, I am not responsible for losses, damages, delays, or interruptions caused by circumstances outside of my reasonable control.

Changes to These Terms

Heather Mollenhauer Art reserves the right to update or change these Terms of Service at any time. Any updates will be posted on this page with the revised date.

Contact

If you have questions about these Terms of Service, please contact:

Heather Mollenhauer Art
Email: heathermollenhauerart@gmail.com