Refund & Return Policy

Thank you for supporting original artwork and the time, care, and intention that goes into each piece.

Original Artwork

All original paintings are final sale. Due to the unique and one-of-a-kind nature of original artwork, I do not accept returns, exchanges, or offer refunds once a purchase has been completed.

Please take care when selecting your artwork. I encourage you to review all images, dimensions, descriptions, and details provided on each product page before purchasing. If you have any questions about a piece, please feel free to reach out before placing your order.

Prints

All prints are made to order specifically for each customer. Because of this, I do not accept returns, exchanges, or offer refunds for prints due to a change of mind, incorrect size selection, or personal preference after the order has been placed.

Please review the artwork details, sizing options, and product descriptions carefully before purchasing. If you have any questions about a print, I am happy to help before you place your order.

Damaged or Defective Artwork

Every artwork and print is carefully packaged to ensure it arrives safely. In the unlikely event that your order arrives damaged or there is a quality issue with your item, please contact me within 48 hours of delivery with photos of the artwork, packaging, and any damage so we can determine the best next steps.

Cancellations

Orders cannot be cancelled once they have been processed or production has begun.

Questions

If you have any questions about an artwork or print before purchasing, please don’t hesitate to reach out. I am always happy to provide additional information, photos, or details to help you feel confident in your purchase.

Contact

heathermollenhauerart@gmail.com